North Kansas City Vacation Packages

Everything was amazing as far as the property, cleanliness and friendliness of staff. My issue is with the general manager who still hasn’t returned my phone call regarding wanting a refund after a maid stole from me. I was actually taken by ambulance to the hospital due to illness and that morning while my room was cleaned a few items disappeared. I can’t imagine this is the first time and really hope this person is terminated. It ruined the rest of my stay, at another property, because I felt so violated. I did file a police report but feel the GM should be in touch. Nobody was available to help me over the entire weekend and was told Tom, the GM, would call me back today. If I was the GM I would definitely want to resolve this as soon as possible but apparently isn’t an issue for him. Better luck to future guests and make sure you take anything you don’t want stolen including clothing items which is insane to me.

Old property that had an old smell. Room had a smell. Bedding was questionable.